Privacy Policy

Background

We care about your privacy. That you as a customer feel trust in us in how we protect your privacy is very important to us.

This Privacy Policy has been designed to make you aware that Happy 2Go AB ("Zest Karlstad", "we", "us") processes your personal data in a legal, appropriate and secure manner. The privacy policy describes how Zest Karlstad processes your personal data and what rights you have under the provisions of the EU Data Protection Regulation (EU) 2016/679 with associated implementing statutes and supplementary statutes on data protection (the "Data Protection Rules").

The privacy policy applies when Happy 2Go AB provides goods and services to you when booking and ordering on our website www.zest-karlstad.se, as well as in other contact with us via e-mail or telephone.

What personal information do we collect and why do we collect it?

Zest Karlstad processes your personal data for different purposes. In summary, the treatment takes place with the aim of:

* Provide goods and services and otherwise fulfill the agreement entered into with you in connection with booking or ordering;

* Enable general customer care and customer service, e.g. when you contact us by email or phone; and

* Comply with applicable law.

We only collect the personal information that is necessary for the purposes described in this Privacy Policy. The personal information we collect about you depends, among other things, on which of our goods or services you have requested, booked or ordered or how you have come into contact with us.

When you are asked to provide personal information, e.g. when booking, you can choose not to do so. In the event that you choose not to provide information necessary to access a particular product or service, this may mean that you will not be able to complete your booking or order or that we will not be able to fulfill our obligations to you.

Ordering

When ordering via our menu, we obtain from our third-party supplier GloriaFood Tech SRL: first name, last name, e-mail address and telephone. Note, no credit card details are collected as payment is made upon collection at the restaurant. Gloria Foods Privacy Policy can be found here: https://www.gloriafood.com/privacy

Order and buy via Wolt and Foodora

When you use the Wolt home delivery service, these Terms of Use and Privacy Policy which you will find here: https://wolt.com/sv/terms

When you use the Foodora home delivery service, these Terms of Use and Privacy Policy apply which you will find here: https://www.foodora.se/contents/privacy.htm

Contact form

When you send in inquiries via our contact form, you will receive: first name, possible surname, and e-mail address.

Cookies

 

How long do we keep your information

Customer information when booking and ordering: 2 years

Personal information for inquiries via contact form: 1 year.

What rights do you have over your data?

You can request that we delete all personal information we have about you. This does not include any information that we have to save for administrative, legal or security purposes.

Contact Information

If you have questions regarding this Privacy Policy or the current processing of your personal data, wish to make a request in accordance with the Privacy Policy or if you want to report a violation of this Privacy Policy etc., you are welcome to contact us.

Happy 2Go AB. ORG. 556864-5930
Norra Strandgatan 17
652 24 Karlstad

E-mail: info (@) zest-karlstad.se

Karlstad 10 July 2021